Privacy Policy
Last updated: August 17, 2026
Rare Earth Hardwoods, Inc. (“we,” “us,” or “our”) operates
rare-earth-hardwoods.com (the “Site”). This Privacy Policy explains how
we collect, use, and protect your information, including information
related to SMS/text messaging communications.
Information We Collect
We may collect personal information you provide directly to us, such as
your name, email address, phone number, and mailing address, when you
contact us, request a quote, place an order, or opt in to receive
communications from us.
SMS / Text Messaging Communications
By providing your mobile phone number and opting in, you consent to
receive text messages from Rare Earth Hardwoods, Inc. related to
customer service and support, including order updates, general
inquiries, and two-way communication with our team. Message frequency
may vary. Message and data rates may apply.
Opt-Out: You may opt out of receiving text messages
at any time by replying STOP to any message you
receive from us. You will receive a one-time confirmation message
that you have been unsubscribed, and you will no longer receive SMS
messages from us unless you opt in again.
Help: For help at any time, reply HELP
to any message, or contact us directly at
marketing@rehwood.net or 231-743-0004.
Carrier Disclaimer: Carriers are not liable for
delayed or undelivered messages. Message and data rates may apply for
any messages sent to you from us and to us from you. Message frequency
varies. If you have any questions about your text plan or data plan,
contact your wireless provider.
Sharing of SMS Opt-In Data
We will not share mobile phone numbers or SMS opt-in consent with
any third parties or affiliates for marketing or promotional
purposes. Text messaging originator opt-in data and consent will
not be shared with any third parties, regardless of any other data
sharing described elsewhere in this policy.
How We Use Your Information
We use the information we collect to provide, maintain, and improve
our products and services, respond to inquiries, process orders and
payments, and communicate with you about your account, orders, or
requests.
How We Protect Your Information
We implement reasonable administrative, technical, and physical
safeguards designed to protect your personal information from
unauthorized access, use, or disclosure.
Your Choices
You may opt out of SMS communications at any time as described above.
You may also contact us at marketing@rehwood.net to request access to,
correction of, or deletion of your personal information, subject to
applicable law.
Contact Us
If you have questions about this Privacy Policy or our data practices,
contact us at:
Rare Earth Hardwoods, Inc.
5800 Denali Dr, Traverse City, MI 49684
marketing@rehwood.net
231-743-0004
